This Privacy Policy describes how Jonsbury LLC ("Pepvee," "we") collects, uses, and protects information when you use the Pepvee website.

Information We Collect

Information you provide

• Contact details (name, email, shipping address, phone)
• Payment information (processed by our payment provider, not stored by Pepvee)
• Order history and communications with our team
• Age and researcher certification at entry

Information collected automatically

• IP address and approximate location
• Browser and device information
• Pages visited, referral source, time on site (via standard web analytics)
• Cookies to maintain cart, session, and certification state

How We Use Information

• To process orders and deliver products
• To provide customer support
• To send order confirmations, shipping updates, and documentation requests
• To improve the site and catalog
• To comply with legal obligations and enforce our Terms

Information We Do Not Collect

We do not collect medical information, health conditions, treatment history, or any personal information beyond what is required for order processing and legitimate business operations.

Information Sharing

We share information only with:

• Payment processors to complete transactions
• Shipping carriers to deliver orders
• Fulfillment partners for order handling
• Service providers such as hosting and analytics
• Authorities when required by law

We do not sell personal information.

Cookies

Pepvee uses cookies to maintain shopping cart state, remember your age/researcher certification, and measure site usage. You can disable cookies in your browser, but some site functionality may be limited.

Data Retention

We retain order and communication records for the period required to fulfill orders, handle returns or inquiries, and comply with tax, accounting, and legal obligations.

Security

We use industry-standard measures to protect information, including SSL encryption in transit and limited internal access. No system is perfectly secure; we cannot guarantee absolute security of transmitted information.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact support@pepvee.com.

Children

Pepvee is not directed to children. We do not knowingly collect information from individuals under 21.

Changes

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date above.

Contact

Privacy questions: support@pepvee.com